Victim Services Counselor, Austin, Texas

Created 01/13/2021
Reference 393896
Job type Full Time
Country United States
State Texas
City Austin
Minimum Qualifications
Education and/or Equivalent Experience:

  • Master's Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus two (2) years experience in mental health crisis and trauma counseling.



Licenses or Certifications:

  • Valid Class C Drivers License


Notes to Applicants

Position Overview

This is a grant funded position.

The Victim Services Counselor provides support, crisis counseling, and advocacy to victims of sexual assault, human trafficking, vehicular homicide, family violence, and other types of violent crimes shortly after the crime has been committed. Counselors orient victims to the criminal justice system, answer questions and consult with law enforcement to provide accurate information.

Refer clients to external agencies for additional follow-up needs and assist them with Crime Victims' Compensation. The counselor also assists law enforcement in determining victims' psychological readiness to provide a statement and develop a safety plan.

Driving Requirement:
This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Regarding your Application:
  • A detailed and complete employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. All relevant employment (work/volunteer) must me listed on your COA application.
  • Please be sure to provide job titles and employment dates for all jobs. Please include contact information for previous employers.


If you are selected for an interview:
  • Please bring the contact information for at least four (4) references.
  • Please bring a copy of your college transcript.


Secondary Employment:
All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee's duty and responsibility to the Department.
  • APD must review all secondary employment.
  • Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment.


The Department reserves the right to close the posting after 7 days.

Pay Range
$22.83 - $29.11

Hours
6:00pm - 4:00am, 10 hour shifts
Varied Shifts rotate each month and include weekends and holidays.

Job Close Date
01/28/2021
Type of Posting External
Department Police
Regular/Temporary Regular
Grant Funded or Pooled Position Grant Funded
Category Professional
Location 715 E 8th Street (may vary), Austin TX
Preferred Qualifications
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Provides psychological, emotional, cognitive, and physical assessments of individuals of crime, trauma, or crisis situations; either on scene of the incident or at a later time when the person is located.
Formulates and implements clinical intervention strategies until stabilization occurs.
Provides support and assistance to victims and witnesses throughout the criminal justice process serving as a liaison and advocate with law enforcement and other agencies.
Delivers death notifications for all APD related cases as requested by the Travis County Medical Examiner's office and other outside agencies across the country.
Prepares for and testifies in court as a fact witness or as an expert witness.
Plans, develops, and conducts trainings, presentations, and educational sessions to law enforcement, other outside agencies and the community.
Serves as the Crime Victim Liaison for the Austin Police Department, providing information about victim's rights and Crime Victims' Compensation to victims of crime and law enforcement personnel.
Conducts media interviews in collaboration with the Public Information Office.
Compiles data and information for reports.
Assists other public safety agencies.
Conducts debriefings, group counseling, and/or diffusing's to law enforcement, other public safety agencies, other agencies, and the community after critical incidents, large scale events, and disasters.

Responsibilities- Supervision and/or Leadership Exercised:

  • None


Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


  • Knowledge of counseling, theoretical frameworks, and techniques.
  • Knowledge of mental health issues, trauma, and victimology.
  • Knowledge of Critical Incident Command.
  • Knowledge of police operations and investigative procedures.
  • Knowledge of Victim Assistance best practices.
  • Skill in oral and written communications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications. Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Skill in trauma and crisis counseling.
  • Ability to work with frequent interruptions and changes in priorities. Ability to train others.
  • Ability to establish and maintain good working relationships with other City employees, external agencies, and the public.


Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires a Master's Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus two (2) years experience in mental health crisis and trauma counseling. Licenses or Certifications: Valid Class C Drivers License. Do you meet the minimum requirements for this position?
  • Yes
  • No
* Do you have a valid Texas Class C driver's license or the ability to acquire by hire date?
  • Yes
  • No
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
  • Yes
  • No
* Are you willing to work weekends, holidays, and extended shifts as required by the position?
  • Yes
  • No
* Describe how you assess for trauma impact?
(Open Ended Question)
* If selected as a top candidate, do you agree to a criminal background investigation?
  • Yes
  • No

Optional & Required Documents
Required Documents Optional Documents

Employer City of Austin, TX

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