Airport Agent Senior (Reserved for COA, Aviation Department), Austin, Texas

Created 06/11/2021
Reference 434092
Job type Full Time
Country United States
State Texas
City Austin
Minimum Qualifications
Education and/or Equivalent Experience:

  • Graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field.

    OR

  • Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field.

    OR

  • Any combination of education and work experience may substitute for the above minimum qualifications.




  • Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103.

Licenses or Certifications:

  • Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire.
  • Valid Texas Class C Driver License.
  • Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport.


Notes to Applicants

POSITION OVERVIEW :
Conduct airport security compliance inspections and audits. Conduct employee and tenant training and outreach programs. Respond to, investigate, document, and initiate corrective actions for violations of Airport Security Program. Perform lead role responsibilities as needed for Airport Agent and Airport Access Control Technician personnel.

DRIVING REQUIREMENT :
This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle.

This position requires a Valid Texas Class C driver's license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite.
To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

ASSESSMENT :
A skills assessment will be required for this position.

ON- CALL / CALL BACK RESPONSIBILITIES :
Position may require on-call or call back responsibilities.

ESSENTIAL PERSONNEL :
This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

Position will share availability, responsibilities of CFR 49 part 1542.3 with Security Manager and Airport Security

APPLICATION INFORMATION :
A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile").
Resumes will not be used to qualify for the position and will not be used to recommend salary.
Supplemental information or changes to your application will not be accepted after the job posting closes.
The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN :
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :
Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

LANGUAGE :
Must have the ability to read, write, and fluently speak in English.

OVERTIME :
Overtime may be required with or without notice.

WORK HOURS :
Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .

Pay Range
$20.71 - $26.41

Hours
Rotating Shifts:
Monday-Thursday 6am - 4pm; Tuesday - Friday 12:30pm-10:30pm; Friday - Monday 8am-6pm; or, other variation as needed.

Hours may change depending on departmental needs.

Work hours may include after-hours, holidays, and weekend work.

Job Close Date
06/16/2021
Type of Posting External
Department Aviation
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Technical
Location Austin Bergstrom International Airport (AUS)
Preferred Qualifications
  • Demonstrated work experience serving as an Airport Security Coordinator (having the meaning, assigned in CFR 49 Part 1542.3)
  • Demonstrated work experience serving as a security Authorized Representative of an airport operator in conducting personnel, merchandise, or vehicle inspections in compliance with CFR 49 Parts 1542.103 and 1542.201.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Conducts overt and covert inspections, and audits security practices and procedures.
Conducts site vulnerability and physical security penetration tests and develops counter measures.
Coordinates with TSA on required audits.
Conducts internal and external testing of security measures.
Performs outreach with tenants and internal staff to assist in the development of individual security programs.
Conducts outreach training with tenants and internal staff on individual security requirements.
Conducts audits of employee access levels to ensure they adhere to required federal mandates, while ensuring operational needs are met.
Responds to documents, investigates, and mitigates security incidents.
Researches information as requested/needed.
Assesses Public Information Requests (PIRs) that fall under regulations of sensitive security information, such as airport access control logs.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership when necessary.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


  • Knowledge of airport operations, TSA regulations, and the Airport Security Program, etc.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of safety practices and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in oral and written communications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and software related to the job.
  • Skill in planning and organizing.
  • Ability to quickly recognize and analyze irregular events.
  • Ability to work with frequent interruptions and changes in priority.
  • Ability to stay informed of airport operational, safety, and security issues.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to train others.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field, OR Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field. OR Any combination of education and work experience may substitute for the above minimum qualifications. Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103. Licenses and Certifications Required: Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire. Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport. Do you meet the minimum qualifications for this position?
  • Yes
  • No
* Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
(Open Ended Question)
* Please describe in detail your demonstrated work experience serving as a security Authorized Representative of an airport operator in conducting personnel, merchandise, or vehicle inspections in compliance with CFR 49 Parts 1542.103 and 1542.201.
(Open Ended Question)
* Please describe in detail your demonstrated work experience serving as an Airport Security Coordinator, having the meaning, assigned in CFR 49 Part 1542.3.
(Open Ended Question)
* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date?
  • Yes
  • No
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
  • Yes
  • No
* The Transportation Security Administration (TSA-division of the USA Dept of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment?
  • Yes
  • No
* Are you a current City of Austin Aviation Department employee?
  • Yes
  • No

Optional & Required Documents
Required Documents Optional Documents

Employer City of Austin, TX

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