Administrative Supervisor, Austin, Texas

Created 06/11/2021
Reference 434079
Job type Full Time
Country United States
State Texas
City Austin
Minimum Qualifications
Education and/or Equivalent Experience:
  • Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Business, Public Administration or in a field related to the job, plus four (4) years of professional experience in staff support functions such as personnel, purchasing, or finance, (2) two years of which were in a lead or supervisory capacity.
  • Master's Degree may substitute for required experience up to a maximum of two (2) years.
  • Experience or education may substitute up to the maximum of four (4) years.

Licenses and Certifications Required:

  • None.

Notes to Applicants

This position supervises the Police Records/Transcription & Report Review section, which has oversight responsibility for all incoming incident and arrest reports for transcription and accuracy, as well as, other report related topics.

Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

When completing the City of Austin employment application:
A detailed, complete employment application is required to help us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position.
Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

If you are using a previously submitted COA application please be sure you have updated your work history to reflect your current and any previous related experience/employment.

A resume and cover letter must be submitted to be considered for this position, but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application.

Secondary Employment:
All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee's duty and responsibility to the Department.
  • APD must review all secondary employment.
  • Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment.

Benefits:
Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Click here for more information

Please note this is an evening shift, 2:30pm to 11:00pm, however, there is some flexibility with the hours and teleworking is available.

The Department reserves the right to close the posting any time after 7 days.

Pay Range
$22.83 - $29.11

Hours
Monday - Friday
Evening Shift 2:30 pm to 11pm.

(Hours have some flexibility and telework is available.)

Job Close Date
06/21/2021
Type of Posting External
Department Police
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Clerical
Location APD Headquarters, 715 E. 8th St.; Austin, Tx. 78701
Preferred Qualifications
  • Experience with law enforcement records system or database.
  • Experience working in Municipal Civil Service Government or equivalent.
  • Experience processing a large volume of sensitive data accurately.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Coordinates and ensures adherence to quality standards, deadlines and proper procedures of work performed by office, administrative, or customer service employees.
2. Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
3. Interprets and communicates work procedures and policies and procedures to staff and assures compliance.
4. Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources. Interprets policies and procedures and recommends appropriate courses of action.
5. Acts in a liaison capacity with other departments, divisions, and organizations.
6. Prepares and presents comprehensive and detailed reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Works on multiple/diverse complex issues requiring advanced knowledge and experience.
7. Develops and monitors budget.
8. Monitors projects performance and timelines.

Responsibilities - Supervisor and/or Leadership Exercised:
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of the daily operations of the area supported.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of city practice, policy and procedures.
  • Knowledge of applicable processes, techniques and methods.
  • Knowledge of fiscal planning and budget preparation.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to work with frequent interruptions and changing priorities.
  • Ability to establish and maintain good working relationships with city employees and the public.
  • Ability to conduct research, identifying and analyzing trends, including root cause analysis.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This Administrative Supervisor positions requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Business, Public Administration or in a field related to the job, plus four (4) years of professional experience in staff support functions such as personnel, purchasing, or finance, (2) two years of which were in a lead or supervisory capacity. A Master's Degree may substitute for required experience up to a maximum of two (2) years. Experience or education may substitute up to the maximum of four (4) years. Do you meet the Minimum Qualifications of this position?
  • Yes
  • No
* Please describe your experience providing leadership to workgroups, including the specific position(s) listed in your application in which you performed these duties.
(Open Ended Question)
* Do you have knowledge and experience in law enforcement records management systems and/or law enforcement databases?
  • Yes
  • No
* Please explain your knowledge and experience in law enforcement records management systems and/or law enforcement databases. If none, please put N/A.
(Open Ended Question)
* Briefly describe your experience processing large volumes of sensitive data accurately.
(Open Ended Question)
* Do you have experience working in a Municipal Civil Service Government or equivalent?
  • Yes
  • No
* Describe your experience working in a Municipal Civil Service Government or equivalent.
(Open Ended Question)
* The work hours for this position are from 2:30pm to 11:00pm, with some flexibility and telework. Please indicate if you are willing to work these hours.
  • Yes
  • No
* If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)?
  • Yes
  • No

Optional & Required Documents
Required Documents Resume Cover Letter Optional Documents

Employer City of Austin, TX

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