Scrum Master, New York, NY

Created 10/19/2021
Reference 1123425
Job type Full Time
State NY
City New York
The Scrum Master/Project Manager manages small to large enterprise-level projects that have department or enterprise-level importance, moderate to high risk and risk interdependencies, several interrelationships, and moderate to high costs associated with delivery. The Scrum Master/Project Manager supports projects of major complexity as part of a program team in support of higher level project or program managers.

  • Fostering Communication- creating channels and translating Scrum nuanced language
  • Protecting the team- acting as a buffer for disruptive product managers and management
  • Tool Maintenance- administer the Scrum tools and framework
  • Reporting- creating and delivering reporting framework for team members and management
  • Meeting Facilitation- sprint planning, daily scrum/standups, retrospectives
  • AgileCoaching- 1:1 with Scrum team members, stakeholders and management
  • Team Support- facilitating communication and resolving disagreements, tech
  • Remove Blockers- work with the team to understand blockers, work to remove them
  • Support the Product Owner in the following areas
    • Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible.
    • Finding techniques for effective Product Backlog management.
    • Helping the Scrum Team understand the need for clear and concise Product Backlog items.
    • Understanding product planning in an empirical environment.
    • Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value;
    • Facilitating Scrum events as requested or needed.
  • Support the Scrum Team in the following areas
    • Coaching the Team in self-organization and cross-functionality;
    • Removing impediments to the Team's progress;
    • Facilitating Scrum events as requested or needed
    • Coaching the Team in organizational environments in which Scrum is not yet fully adopted and understood.
  • Other Responsibilities include the following:
  • Works with business and technology teams to ensure business needs are clearly understood and the technology implemented meets the needs and expectations of the business.
  • Creates and manages the artifacts required for governance approval for medium to large-scale projects.
  • Tailors the use of specific project management techniques to each assignment (e.g. emphasizing risk management, or change management).
  • Reports status to the Program Team / RTE, and escalates changes, issues, risks for resolution as needed.
  • Collaborates with RTE, Program Team, and/or Procurement teams to acquire the resources necessary to produce the project on time and within budget.
  • Achieves project objectives in conformance with Healthfirst project management methodologies and standards.
  • Responsible for supporting all release management activities working in partnership with the RTE and Release Management
  • Practices Servant Leadership to ensure successful delivery across all the scrum / delivery teams
  • Additional duties as assigned.

Minimum Requirements:
  • HS Diploma or GED from an accredited institution
  • 3-5 years working as a Scrum Master
  • Strong Project Management Skills
  • Experience in managing or working on projects across multiple departments using an SDLC methodology and Agile/Scrum methodology.
  • Experience working in a team environment, exercising independent thinking, problem solving and achieving goals and deadlines.
  • Exceptional interpersonal, communication and mentoring skills to frequently interact with all levels of the organization.
  • Ability to analyze and think quickly to resolve conflict

Preferred Requirements:
  • Bachelor's Degree from an accredited institution
  • CSM Certified
  • Experience working in a Scaled Agile Framework (SAFe) environment.
  • Knowledge and/or experience with multiple Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing.
  • Knowledge of AWS Cloud
  • Experience working with data management teams (e.g. Data Warehouse, MDM, Enterprise Integration or more) in some capacity.

Please note: Since we care so greatly about our employees' and members' wellbeing, Healthfirst is moving to an environment where our employees are fully vaccinated against COVID-19. As a prospective new team member, you must be fully vaccinated with a CDC/FDA approved COVID-19 shot(s) to work in our offices. If you are selected to interview for this role, we will explain our vaccination policy in further detail and ensure you are comfortable moving forward with this company policy.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Employer Healthfirst Inc.

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