QA Testing Manager, Philadelphia, Pennsylvania

The Board of Pensions of the Presbyterian Church (U.S.A.) in Philadelphia is an agency of the Presbyterian Church (U.S.A) that takes pride in offering a robust range of benefits and services to PC(USA) churches, agencies, mid councils, and affiliated employers – including educational institutions, camps, conference centers, retirement and senior housing communities, and human service organizations.

Position Overview:

The QA Testing Manager reports to the Vice President, Customer Business Systems, and administers, coordinates, and performs functional tasks related to the testing of the Board’s customer business systems and is responsible for ensuring the successful testing for quarterly releases and new functionality. The Manager develops test strategies, creates test plans, manages test teams, and test executions while evaluating and improving the testing process. This is a hybrid role working at our Center City Philadelphia headquarters from Tuesday – Thursday and remotely on Monday and Friday.

Specific Responsibilities:

·         Provide effective leadership to the testing team by managing performance, providing coaching and feedback, and ensuring continued professional development.

·         Establish comprehensive test strategies and outline the testing approach including identification of objectives, scope, test levels, test techniques, and resources required for the testing process.

·         Prepare detailed test plans that outline objectives, schedules, deliverables, test environment setups and resource allocations.

·         Manage the testing team and designated resources by assigning tasks, setting priorities, monitoring progress, and providing guidance, support, and training to help improve the team’s overall skills and productivity.

·         Partner with the testing team and subject matter specialists to create test scenarios to cover all functionalities and requirements and will oversee test execution to ensure testing processes follow the test plan and issues are promptly addressed by the testing team.

·         Prepare comprehensive testing reports by consolidating and analyzing test findings, highlight defects found, the severity of the defects, and the overall quality of the software application.

·         Track and manage defects utilizing the defect tracking system and serve as a liaise with software developers to resolve defects promptly.

·         Assess the effectiveness of testing processes, identify areas of improvement, and implement changes to enhance the quality and efficiency of testing activities.

Qualifications:

·         An ability to effectively lead, motivate, and develop staff.

·         10 years’ software test lead or test management experience required.

·         A bachelor’s degree in business administration or related field or an equivalent combination of education and experience.

·         Proficient in all phases and types of testing including integration, functional, smoke, user acceptance, end-to-end, and regression.

·         Excellent problem solving, analytic, and system literacy skills and a strong ability to review, analyze and make necessary and informed recommendations.

·         Excellent time management skills to establish and adhere to project schedules and adjust priorities as needed.

·         Strong communication and problem-solving skills.

·         An ability to work well with diverse groups across all levels of management.

·         An ability, interest, and desire to stay current with customer business systems via seminars, industry literature, and formal training and development.

·         An ability to work on-site Tuesday through Thursday at the 2000 Market Street office in Philadelphia.

What We Provide:

·         Medical, dental, and vision coverage.

·         403(b)(9) retirement savings plan.

·         Defined benefit pension plan.

·         Generous paid time off, including sick time, holidays, and 22 days of personal leave.

·         Employer-paid death benefits with opportunities to purchase additional coverage.

·         Employer-paid short-term and long-term disability coverage.

·         Tuition assistance.

·         Discount programs on entertainment, travel, and more.

·         Employee Assistance Plan and other health and well-being resources.

·         Access to the Board’s education and grant assistance programs.

·         Satisfaction gained from working for a service-oriented employer.

·         Volunteer and other service opportunities in the community at large.

For more information about the position and to apply please visit: https://pensions.hrmdirect.com/employment/job-opening.php?req=3013081&req_loc=88781&&#job

About the Board of Pensions

The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an Equal Opportunity Employer. We value diversity, equity, and inclusion and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

View our Together Apart video and see and hear from prospective colleagues at the Board of Pensions.

The Board of Pensions of the Presbyterian Church (U.S.A.) is an equal opportunity employer and a COVID-19 vaccination required employer.

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