Created | 04/12/2024 |
Date expired | 04/30/2024 |
Reference | 239494343 |
Country | United States |
State | Iowa |
City | Sioux City |
Zip | 51101 |
Salary | 18.27 - 18.27 |
Job Description Come work in an exciting and progressive fast paced environment as an on-site Customer Experience Agent in our Sioux City, Iowa office at MidAmerican Energy Company! We offer exposure to the evolving energy and natural gas industry working independently and in a team environment. This position is targeted to start May 20, 2024.
Position Description:
As a Customer Experience Agent you will provide a wide range of solutions and services to our residential customers in a collaborative work space. Our Customer Experience Agents utilize policies, procedures, systems and programs to place various service and emergency orders, answer billing and credit related questions and handle sensitive customer issues. The training provided will prepare you to assist customer needs, perform research and follow-up on customer accounts. This position will also perform additional responsibilities as requested or assigned.
Responsibilities
Training/Staffing Hours:
Incentives:
Generous pay Comprehensive benefits plan State of the art training area Retirement savings plan (401k) On-going career development Education reimbursement Environmentally focused Qualifications
About Us MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation. About the Team At MidAmerican Energy Company, we celebrate diversity, equity and inclusion. MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. JOB INFO
Job Identification
10001105
Job Category Customer Service Posting Date 04/11/2024, 07:28 PM Apply Before 04/29/2024, 04:59 AM Job Schedule Full time Job Shift Day Locations 401 Douglas Street, Sioux City, IA, 51101, US Salary Range $18.27 Business MidAmerican Energy Company PI239494343 |
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Employer | MidAmerican Energy Company |