Job Description Summary The Office of Student Programs & Engagement (SP&E) enriches Bentley’s transformative undergraduate learning experience by creating environments and opportunities that facilitate authentic social connections and holistic student development. Our student-centered and values-driven programs, leadership experiences, and services bring students together and prepare them to be change agents at Bentley and beyond. SP&E is comprised of seven full time professional staff and two graduate assistants. The department is inclusive of campus traditions and programs, fraternity and sorority life, student organization support and advisement, student center program management and operations, student employment, and student governance and activity fee responsibility. The team works collaboratively, both internally and with other departments within the Division of Student Affairs, to achieve its mission and learning outcomes for students.
Reporting to the Assistant Director of Student Programs & Engagement (SP&E), the Program Coordinator is a live-on staff member responsible for promoting an innovative and high-quality co-curricular experience through data-driven and theory-informed supervision and programming efforts. The Program Coordinator serves as the supervisor to the SP&E Student Programming Team as well as the Harry’s Event Staff and will employ student development theory to achieve lively and intentional student spaces as well as accessible and impactful campus programs. The Program Coordinator serves as a part of the operations and on-call team for the Student Center. The Program Coordinator is responsible for planning and supporting departmental events each semester and is expected serve as a resource for students to enhance co-curricular engagement and achieve institutional, divisional, and departmental strategic goals.
Bentley University offers a comprehensive and competitive benefits package (including medical, dental, and vision), ample paid time off, a tuition remission benefit, and 403(b) retirement plan with an employer contribution for eligible employees. Additionally, Bentley employees enjoy appealing perks such as Fridays off in the summer, on- and off- campus professional development opportunities, options for flexible/hybrid work arrangements, and more.
Essential Duties
- Supervise a team of 5 student programmers, our student employee team within SP&E responsible for planning, executing, and staffing key departmental programs and bringing exciting and inclusive social events to the Bentley community. The Program Coordinator is responsible for hiring, training, supervising, evaluating, and providing team building for this team of student employees in alignment with the department’s student employment program and philosophy.
- Create and execute the vision for departmental traditions and large-scale campus programs. The Program Coordinator will ensure through collaboration and support from staff and students that these programs are innovative, engaging, well-marketed, and promote community building and a connection to the Bentley core values. Programs and events may consist of traditions such as Back2Bentley Weekend, Summerfest, movie nights, Halloween programming, Constitution Day, speaker events, as well as intentional programming for our campus pub, Harry’s, such as trivia nights, tap takeovers, sporting event viewings, and other programs that will showcase the space as a late-night campus destination.
- Assist with the management of the Student Center, including daily support of building operations, management of reservations and setups, external vendor sales, storage space allocation and organization, and customer service support. The Program Coordinator will assist with vision of future projects, updates, and improvements to the building in alignment with student feedback and benchmarking.
- Supervise a team of 8 campus pub staff, tasked with the safety and management of the pub environment during hours of operation. The Program Coordinator will be responsible for developing a strong team identity and cohesive dynamic across the full Student Center Staff, consisting of 30 student employees across three teams (Building Managers, Business Center Attendants, and Harry’s Event Staff), including leading staff meetings and facilitating team building opportunities.
- Maintain vision and strategic planning of the Student Center Pub, Harry’s, as a priority destination for student engagement, programming, and dining. The Program Coordinator will work collaboratively with Bentley Dining to manage logistics of the space such as hours of operation, scheduling, space approvals, programming, risk management, policies, alcohol service, dining options, marketing, and branding.
- Serve as part of the Student Center on-call rotation to ensure safety, security, customer service, and assistance to student managers on duty. The Program Coordinator will be required to respond to calls during nights and weekends to assist student employees in emergency or high-risk situations.
- Must live on campus in a provided apartment in order to easily support regular late-night and weekend programming throughout the academic year. The Program Coordinator will be expected to be regularly present at evening and late-night programs, attend student meetings, be available for after-hours facility needs in the Student Center, and support divisional initiatives and programs as needed. In the event of a campus emergency, the Program Coordinator will serve as a designated staff member for student and programmatic support.
- Serve as a BentleyPlus advisor by attending role-specific trainings, facilitating advising sessions, and sending follow-up communication to advisees.
Other Duties
- Assist with department-wide programming as well as student organization advisement.
- Support the department’s social and racial justice planning and goals.
- Serve on divisional and campus-wide committees.
- Perform other duties as assigned.
Qualifications
- Bachelor's Degree conferred by June 2024 with knowledge of student development theory and 1-2 years of event/planning experience.
- Master's Degree in Student Affairs, Higher Education, or related field with knowledge of student development theory preferred.
- Experience and/or interest in operations, campus space management, and student employment.
- Experience with late night/large-scale programming is desired.
- Attention to detail, ability to manage ongoing and multiple responsibilities, and strong work-ethic.
- Passion for working in a fast-paced, dynamic department as an active and engaged team member.
- Experience in multicultural settings, diversity training programs, second language fluency, or coursework in multicultural perspectives is desired.
Work Environment
- Evening and weekend hours as related to programs and services required.
- Depending on the program/event, physical involvement with respect to set up of furniture or equipment may be necessary.
- Ability to work in an open office space, which allows for increased collaboration among colleagues and students.
- The position requires an ability to manage multiple priorities in a fast-paced environment.
Bentley University requires references checks and may conduct other pre-employment screening.
DIVERSITY STATEMENT
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
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