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Created	04/25/2024
Reference	240060425
Country	United States
State	Kentucky
City	Lexington
Zip	40502
Salary	-
University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Posting Details Job TitlePharmacy Patient Support Rep/OnCall/UKHCRequisition NumberDU11563Department NameH5000: CHANDLER - RETAIL PHARMACYWork LocationLexington, KYSalary Range$17.50-$27.31Type of PositionTemporaryPosition Time Status On CallRequired Education HS Required Related Experience 2 years Required License/Registration/Certification None Physical Requirements This position requires use of a computer workstation, completion of tasks with repetitive motions. Shift Primarily day shift; Monday through Friday Job Summary Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record ( EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope. Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply12/15/2024University Community of Inclusion The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen. Posting Specific Questions Required fields are indicated with an asterisk (). Please choose the answer that best describes your years of paid, full-time employment experience in securing, implementing, or optimizing electronic medical records (EMR) or other health information technology. None More than 0, up through 1 year More than 1 year, up through 3 years More than 3 years, up through 5 years More than 5 years Do you have training and/or experience with Epic? Yes No Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person? Yes No Applicant Documents* Required Documents Resume Optional Documents PI240060425
Employer	University of Kentucky

Pharmacy Patient Support Rep/OnCall/UKHC, Lexington, Kentucky

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