Senior Product Manager, Falls Church, Virginia

Kastle Systems


Senior Product Manager

US-VA-Falls Church

Job ID: 2024-4033
# of Openings: 1
Category: Product Management
Kastle - Falls Church

Overview

Join the leader in providing smarter solutions for a safer world. Kastle is the premier provider of property technology (PropTech) solutions that protect commercial real estate, multi-family residential, global enterprises, educational institutions and critical government facilities.

As our Senior Product Manager for Multifamily, you will be a critical member of the Kastle Product team and will report directly to the Vice President of Multifamily Product Strategy. In support of Kastle’s overall business goals, you will be responsible for the current and future success of a suite of products that serve multifamily customers. As a successful product manager, you will understand your customers’ needs by gathering information from internal and external resources, including direct conversations and 3rd party research. You will be a key contributor to product strategy and will lead product rollouts across the Kastle organization’s multiple regions. You will own product operations, process improvements, and training to drive product understanding and adoption. You will collaborate with cross-functional teams to ensure a compelling Kastle product experience that provides value to clients and end users.Please visit our site for more information on our products: https://careers.kastle.com/innovation.

In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, Paid Time Off & Holidays, etc.) and we are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices! For more information, please visit Kastle Careers.

Responsibilities

• Contribute to the product roadmap for Multifamily based on research and data.
• Drive internal stakeholder understanding and product adoption.
• Create documentation, training material and marketing collateral.
• Function as subject matter expert on your product, providing support to the organization as needed.
• Analyze competition within multifamily security, safety, and access control industry.
• Identify new product opportunities that have synergies with Kastle’s existing business.
• Document detailed product requirements, use cases, mock-ups, and flows.
• Manage requirements with engineering teams to successful release.
• Collaborate with cross-functional teams composed of product, UX, engineering, QA, revenue, marketing, operations, and customer service.
• Measure product utilization and create reports.
• Suggest product enhancements to improve user experience.
• Serve as the primary point person for all product-related communication for both internal and external parties.

Qualifications

• Bachelor’s degree or equivalent practical experience

• At least 5 years’ experience in Product Management or similar role

• Entrepreneurial thinking, passion, creating clarity from ambiguity

• Exceptional communication and interpersonal skills

• Strong time management skills

• Ability to learn product/project management tools such as JIRA and experience in an Agile environment

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