Resident Associate, Chula Vista, California

Department: Behavioral Health & Wellness

Program: Transitional Age Youth Housing

Regular: Full-time

Hourly pay: $25 per hour

Location: Trolley Trestle

Schedule: Typical work schedule is 5 p.m. – 1 a.m. Must be available to work evenings and weekends as scheduled.

# of Openings: 1

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we've worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions. Hybrid and remote schedules are available based on the program and job roles.

Program:

SBCS's Transitional Age Youth (TAY) program provides outreach, supportive services, and housing options for youth (ages 18-24) who are experiencing homelessness. The goal of the program is to provide resources including access to supportive services, a drop-in center, as well as emergency shelter, transitional housing and rapid re-housing.

RESPONSIBILITIES:

Under the direct supervision of the Program Coordinator and Director, the Resident Advisor is responsible for the maintenance of Transitional Age Youth facilities and supervision of TAY youth in emergency shelter bed nights. Services will follow a comprehensive youth-centered service model and be not only evidence-based but trauma-informed, in order to move youth into stable housing, and prepare them for independence including employment, education and entrepreneurship.

DUTIES

• Work with youth, volunteers, and staff to maintain a positive housing/shelter environment.
• Assess youth needs, explain program requirements/regulations, and offer assistance.
• Responsible for performing daily work requirements and completing reports and other documents as required.
• Role model positive, professional behavior including appearance and communication with others.
• Monitor youth/client behavior and ensure youth/client is complying with program guidelines and procedures.
• Deliver services with safety, respect and effectiveness.
• Ensure no unauthorized persons are on the property.
• Ongoing, regular and emergency maintenance of facilities and equipment as needed.
• Communicate with colleagues regarding shift updates.
• Physically drive to multiple locations daily to monitor client/youth safety and ensure that there is no disturbance of property. (Approximately 80% of the time.)
• As part of their daily work responsibilities, employee will be required to drive an agency vehicle therefore candidate should hold a valid driver's license, be insurable and have a clean driving record.
• As other duties assigned.

• Associate's degree in social work, sociology, psychology, or related field, required. Bachelor's degree, preferred.
• Demonstrated experience working with youth; transitional housing facilities or homeless shelters preferred.
• Must be dependable, punctual, communicative and detail oriented.
• Must be available to respond to crisis and emergencies as needed.
• Must remain calm in crisis situations and provide crisis intervention to clients as needed.
• Must be able to work independently.
• Must be willing to develop or possess working knowledge of trauma-informed care and treatment.
• Ability to work with individuals and families in crisis, homelessness, substance use, and/or mental health issues.
• Ability to work with diverse populations, possess cultural competency, and maintain appropriate professional boundaries with clients.
• Previous resident advisor, shelter support, maintenance experience or training, preferred.
• Ability to read and write English.
• Bilingual English/Spanish. preferred.
• Ability to work in a fast-paced environment.
• Ability to work well in a team environment.
• Excellent customer service skills.

Condition of Employment

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidates/employees who have received a conditional offer of employment will be required to undergo testing for controlled substances, (including THC and CBD), in accordance with the County of San Diego's drug and alcohol policy and the federal Controlled Substances Act.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver's license and valid auto insurance policy. (Approximately 80% of the time.)

PHYSICAL DEMANDS:

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Must be able to remain in a stationary position during shift.
• Moves throughout the building.
• Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs.
• Transports an object, from 20 to 50 lbs. across the facility, for various needs.
• Ability to exert force upon an object so that the object moves away from the force.
• Ability to exert force upon an object so that the object moves toward the force (includes jerking)
• Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
• Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.

PI240240298