Adult Protection System Training and Communications Specialist / Human Services Program Represent..., St. Paul, Minnesota

Created 05/09/2024
Reference 11451008
Job type Full Time
Country United States
State Minnesota
City St. Paul
Zip 55102
Salary Competitive
When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Adult Protection System Training and Communications Specialist
Job Class: Human Services Program Representative 2
Agency: Human Services Department
  • Job ID: 76574
  • Location: St. Paul
  • Telework Eligible: Yes
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 05/09/2024
  • Closing Date: 05/22/2024
  • Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
  • Division/Unit: DHS-Central Office / Adult Protection Policy
  • Work Shift/Work Hours: Day shift, 8:00am-4:30pm
  • Days of Work: Monday - Friday
  • Travel Required: Yes, up to 5%
  • Salary Range: $30.55 - $45.02 / hourly; $63,788 - $94,001 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
  • FLSA Status: Nonexempt
  • Designated in Connect 700 Program for Applicants with Disabilities : Yes

a) This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Adult Protection System Training and Communications Specialist, as part of the Adult Protection Unit, supports the commissioner's role in training for awareness and response to reports of suspected vulnerable adult maltreatment. This position supports safety, dignity, justice and person-centered services for vulnerable adults by establishing strategy for communications and training in the adult protection system with a primary focus on county and tribal agencies responsible for response to reports of suspected maltreatment of a vulnerable adult made to the Minnesota Adult Abuse Reporting Center. The incumbent is the expert resource for the unit in communications and training. Responsibilities include:
  • Develop, select and implement long and short-term strategic planning for internal and external stakeholder communications
  • Develop communications for a variety of stakeholder audiences
  • Analyze training needs and develops training solutions to produce effective outcomes
  • Develop educational and training activities for external and internal partners that meet legislative requirements and which apply policy to support compliance with statute, rules and ethics to result in person-centered outcomes for vulnerable adults
  • Design, develop, schedule and delivers communications, trainings, meetings and conferences using a variety of modalities
  • Monitor and manage national certification and licensure processes, learner transcripts and provides technical support to customers


The incumbent is an integral part of the Adult Protection Unit functioning under limited supervision.

Qualifications

Minimum Qualifications

3 years professional experience designing and developing educational or training solutions and methods. Experience must include:

• Knowledge of issues surrounding the provision of adult protective services and elder abuse prevention including: policy issues; legislative/legal issues; reporting service and protection system issues; ethics

• Knowledge of state vulnerable adult statutes, protection system, county social service systems and statewide human service delivery systems, including community health programs, mental health programs, facilities for special-needs populations and medical assistance, governmental and nongovernmental organizations, agencies and professions impacted by this area

• Issues surrounding prevention, awareness, reporting, response and person-centered outcomes for vulnerable adults who have experienced, or are at risk of, maltreatment

• Project management sufficient to organize projects, establish goals, and timetables, clarify mutual expectations and evaluate results.

Bachelor's Degree in Communications, Education, Instructional Design, e-Learning Design or a related field may substitute for 1 year of experience

Preferred Qualifications
  • Project management sufficient to organize projects, establish goals, and timetables, clarify mutual expectations and evaluate results
  • Experience managing conferences, or in event planning
  • Conceptual, analytical, and problem solving skills including problem definition, observation, date
  • Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .

Contact

If you have questions about the position, contact Angelo Flowers at angelo.flowers@state.mn.us .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at jakeya.spencer@state.mn.us .

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?
  • A sense of purpose in their work
  • Connection with their coworkers and communities
  • Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:
  • Paid vacation and sick leave
  • 12 paid holidays each year
  • Low-cost medical, dental, vision, and prescription drug plans
    • Fertility care, including IVF
    • Diabetes care
    • Dental and orthodontic care for adults and children
  • 6 weeks paid leave for parents of newborn or newly adopted children
  • Pension plan that provides income when you retire (after working at least three years)
  • Employer paid life insurance to provide support for your family in the event of death
  • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
  • Tax-free expense accounts for health, dental, and dependent care
  • Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:
  • Training, classes, and professional development
  • Tuition reimbursement
  • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:
  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
  • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care


Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Employer Department of Human Services - Direct Care and Treatment

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